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Cloudeight Information Avenue - Issue #529 - March 17, 2012 - Read this issue on the Web

Dear Friends,

Welcome to Issue #529 of InfoAve Free Edition! 

Thank you very much for subscribing to our free InfoAve Newsletter.

If you need to change your subscription or you wish to unsubscribe from our newsletter and break our hearts, click "Manage my subscription" at the very bottom of this newsletter.

Thank you for very much for your support.


Cloudeight Direct Computer Care

We can fix your computer!
We all know that sooner or later our computers are going to start having problems. We can help you with any computer need -- from diagnosing and fixing Windows problems - to setting up a wireless network for you - to safeguarding by creating an image-based backup (the only kind that really works when you really need it to work) - to cleaning up your computer and optimizing it -- and more. We can do almost anything you need done and we guarantee our work - you're either satisfied or we'll refund your money.

Compare our Prices and Experience!
We'd like to show you how our current prices compare to a leading computer repair service. And remember - Geek Squad "technicians" get two-weeks of training, but we've been helping people with their computers for over 12 years.

Cloudeight Internet

*Our computer tune up is a complete tune up - unlike the 10-minute tune-up Geek Squad offers for $49.99. Wish we could feel good about making $49.99 in ten minutes :-).

We offer many other computer services too! If you have a problem with your computer - we can fix it! .

Get more information and lock-in our current pricing by getting your Cloudeight Direct Computer Care service keys right now.

Our new Two-Session Key is on sale today! You can't beat our service -- or our prices -- anywhere.


A few of the many comments we received last week from our Cloudeight Computer Care Customers

A comment from JoAnn
I was so very happy & pleased to have T.C. fix my computer. He spent so much time & was so determined to be very thorough. It was not an easy task & we did have a couple of snags. But T.C. was always back w/me to continue his work. It all turned out great and he gave me the answers to all of my questions. Congratulations to Cloudeight on this new venture of Direct Computer Care, and it has already been a great help to me. Many, many thanks to T.C. & his knowledge. JoAnn

Thanks so much, JoAnn. It was my pleasure to have had the opportunity to work with you and to help you with your computer. We hope that your testimonial will encourage others to give our Cloudeight Direct Computer Care service a try. Thanks again! TC & EB.


A comment from Deanna
Darcy, It was a pleasure to work with you today...have been telling everyone what a great experience this was! It was amazing to watch you do your stuff! I am a hairdresser...I spread the word with ease! lol My computer is running better than ever! Thank you so much!!!! I am totally committed to Cloudeight! You do so much good in the computer world! Thank you both! Deanna

Thanks for using Cloudeight Direct Computer Care. We're glad your experience as a positive one and that your computer is running well! It was a pleasure helping you with your computer. Thanks for your kind words and your support. TC & EB


A comment from Judy
Yeah. Darcy was nice to meet you. So far everything is dandy. When I opened Live mail, I didn't see new mail since this morning and I was about to panic. LOL I Noticed that the arrangement of incoming mail was different so put it back on date and found your mail. I just love the K drive. Should be easier to back up my PSP files. So far keyboard is ok. By the way, HP only sent 1 keyboard. The computer didn't come with anything but the tower and a mouse. The other 2 keyboards were extras I had. As long as the "beast" stays quiet and doesn't try to "help" me by elevating my aggravation then we will get along. LOL My appointment with you was my second time I used the direct help. The first was with TC and I am happy to say that both were pleasant experiences. Don't be surprised if you see my order for 3 new keys. Sincerely, Judy W

Thanks so much Judy - we are both glad we were able to get things fixed up for you and we're glad you're pleased with Cloudeight Direct Computer Care! Thanks for taking time out to write such a nice email and for your support! TC & EB


QUESTIONS AND ANSWERS
Bob installed a game on his computer and has had nothing but problems since
I installed a game about a week ago and now everything on my computer is a mess. It freezes and crashes and sometimes the colors on my monitor look strange. Sometimes when I click on a program to open it, it won't open. Everything was fine until I installed that game. I have tried uninstalling the game but it never runs all the way through.. it won't uninstall.. I'm using Windows XP and I've installed SP3. I have never had a problem with this computer before. Help!

Our Answer
Some games are very, very graphics intensive. Some are very resource intensive. Some are both. It's always a good idea to read the system requirements for any game you are thinking about installing on your computer. There are some very sophisticated games out there that require high-end systems to run properly - when we say high-end systems - we mean Windows 7, quad-core processor, 8GB of RAM, 2GB graphics card, stuff like that :-). We don't know if this has anything to do with your problem, but installing games on your computer that require more "umpf" than your computer has, can lead to a dizzying array of computer problems - similar to the kinds of problems you're having. But one thing is puzzling - if the game is not running you shouldn't be having these problems -- unless (and this is quite possible) the game is running at start up.

Luckily, Windows XP, Vista, and Windows 7 users always have an ace in the hole. And the funny thing is, that most people don't think of it first. If we did, we'd solve a lot of problems with a minimum amount of worry and frustration. And it's something all Windows XP and newer versions of Windows have - and it's always right at their finger tips. It's called "System Restore".

1. If something goes drastically wrong with your computer, think System Restore FIRST, before you do anything else. Use System Restore first, as soon as you notice the problem with your PC. Do not wait any longer than you have to. The sooner you try System Restore after a major problem surfaces the more likely it is that you'll be able to return your computer to normal using System Restore.

2. If at first you don't succeed, try, try again. Don't give up on System Restore if it fails the first time. Keep going further back in time until you can't go back any further. However far in time you go back, if you are successful you will have saved yourself a lot of time and a lot of headaches. System Restore, while a great option, was the last option we considered when we had a major computer problem recently. Finally, System Restore came to our fuzzy brains and we tried it. Our first two attempts to use system restore failed. At the end of the restore session we were presented with a "Windows cannot restore your computer" message. Yikes, is that like the computer kiss of death or what? Perseverance, my friends, sometimes pays off. While the first two attempts to restore the PC using System Restore failed, the third attempt succeeded. With each attempt we went further back in time. Apparently the two most recent System Restore Points were corrupted or otherwise unusable. We went back to a System Restore Point that had been made six days ago, and it was the lucky charm.

3. You'll see many tips on the Web about removing old Restore Points. This is fine if you're short on hard drive space. But, if you have a large hard drive and lots of space, you'd be wise to leave a few of the older System Restore points on your computer. Think of them as an extra cushion of safety in case something goes drastically wrong with your computer.

4. If you are successful using System Restore, be sure to create a new Restore Point immediately after you've booted up and you're sure all is working well again.

The nice thing about System Restore is that no matter how far you go back in time, you don't lose any of your recent documents or email, images, mp3 files, etc. The only thing you lose with System Restore is any programs you've installed or any changes you've made to your system or registry since the Restore Point you used was created. It's a good thing too. Sometimes changes you made to your registry or programs you've installed, might just be cause of the problem in the first place, right?

We hope this answer helps you, Janice. We think this answer would be a good one for all of our readers to commit to memory. Someday, sometime, somewhere, a major problem is going to crop up with your PC, and when it does, you'll be ready. You'll think "System Restore" first (hopefully).

Note: System Restore does not replace the need to keep good drive-image backups. System Restore is not perfect and it's only as good as the Restore Points to which it has access. If you have a major problem with Windows itself, for example, you might not be able to access System Restore at all. But, in almost all cases where your computer was running fine and all of a sudden it is not, especially if you think it's because of program you've installed, System Restore should be your first thought when things go south in a hurry.

Carole wants to know what we think of this Start Page
Have you ever heard of something called Start Page (see https://www.startpage.com/eng/protect-privacy.html ). Someone had posted something about this on Facebook, so curious what you "guys" think about it. I am not interested myself, but would like to let others know if it is good or not. Thanks Carole

Our Answer
Hi Carole. We both really hate it when Web site pander to the paranoid. This site just about takes the prize. They ramble on about the dangers of cookies and privacy, yet on their Questions & Answers page they say this:

Q: What are "cookies" and does Startpage use any? A cookie is a small piece of data that is sent and saved to your computers' hard drive when visiting a site. Startpage uses only one cookie called "preferences". This cookie is to remember the search preferences you saved for your next visit. It expires after not visiting Startpage for 90 days and is anonymous.

That may ease the minds of those who have no clue how the Internet works, but those who do will tell you that there is no way for Startpage to know who you are without dropping a cookie on your computer and recognizing you when you return to that page without an IP address. They're talking out of both sides of their mouth.

It's bad enough that there is so much misinformation about "cookies" out there in the first place. It's even worse when a site plays on the fears of those who really don't understand what a cookie is and what it's for. What it can be for is exactly what Startpage uses it for - to identify you (your computer) and remember your preferences. Though they bash other sites or "storing" IP addresses, Startpage stores IP addresses too - but they claim they don't. There is no way that Startpage could recognize your computer without identifying it on the network by its IP address.

We had to laugh out loud when we read this on their Privacy page:

"Your privacy is under attack!

Every time you use a regular search engine, your search data is recorded. Major search engines capture your IP address and use tracking cookies to make a record of your search terms, the time of your visit, and the links you choose - then they store that information in a giant database.

Those searches reveal a shocking amount of personal information about you, such as your interests, family circumstances, political leanings, medical conditions, and more. This information is modern-day gold for marketers, government officials, hackers and criminals - all of whom would love to get their hands on your private search data."

Of course Startpage has their hands on your IP address or otherwise they couldn't save your preferences. Startpage is not doing any one a favor by publishing all this misinformation in order to boost their own traffic.

If you're looking for a really good and private search engine because you're paranoid about Google (we're not), don't use Startpage if only because their scare tactics are disgusting. Use http://duckduckgo.com/ . They protect your privacy without resorting to pandering to the paranoid. You can read more about DuckDuckGo here.

Finally we found it quite bizarre that someone who is obviously concerned about privacy would post this on Facebook of all places. Oh the irony.


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COMPUTER TIPS AND TRICKS

Setup Your Router to Send You Logs
Windows XP, Windows Vista, Windows 7, Windows 8
32bit/64bit

Did you know that most wireless routers offer a lot of additional features such as allowing you to block Web sites, display connected devices, and show you logs of your wireless activity? If you have a wireless router - you might want to explore the additional features you didn't know it had.

I have a Netgear router - but most other routers offer the same features. Today we're going to show you how to setup your wireless router to send you an email once each day showing your router logs. Your router will log any unusual activity so the less information your router log contains the better off you are. However don't get too worried if you see "DoS attack ACK" once in a while. Sometimes legitimate connections are logged as DoS attacks. If your router log shows anything unusual it will display the IP address of the suspected attack. Most times it will just be your ISP or Yahoo or another legitimate Web site. You can copy the IP address and go to http://www.ip-adress.com/ip_tracer/ and paste in the IP address to find out who it is.

Cloudeight InfoAve
Netgear's Control Panel - fig. 1

You can access your router's control panel through your browser. You have to find your router's default gateway. Here's how you do that:

Press the Windows key plus the "R" key and type CMD in the command line and press Enter. Next type IPCONFIG at the cursor. You'll see a lot of information appear - but all you're interested is your Wireless Default Gateway:

Cloudeight InfoAve
Finding your router's default gateway is easy.

To access your router's control panel use the address of your default gateway preceded by http:// . So if your router's gateway is 198.162.1.1 you'd open your browser and type http://198.162.1.1 in its address bar and press "Go" or press Enter. You'll be asked for a user name and password - if you haven't changed it will the router's default which you can find in the documentation included with your router. If you don't have the documentation don't worry. Visit your router's manufacturer's Web site - you can find it there. Once you're logged into your router's control panel it would be an excellent idea to change the username and password to something else. It's not good to leave the default password at default. Just don't forget the password you choose. LastPass will remember this password for you - and so will Roboform.

On the left side you'll see a list of options (see fig. 1 above). You'll see an option called "Logs". If you click that you'll see your router's log files. You should have an option called "Send log". Click that and fill in your email account information (user name/password and smtp server) and set the frequency you want your router logs sent to you. Once a day should be plenty - but you can have them send to you every hour if you really enjoy getting email. :-)

While you're in your router's control panel do a little exploring too. It's a good way to learn. Just don't change any settings you are not sure of.


Two Quick Tips You Can Use to Speed Up Your Computer This Weekend
Windows 7

There are dozens of ways to optimize and speed up a computer. We've covered them many times in our newsletters: disabling start-up programs and services, removing junk and garbage files, removing unused programs, etc. But there are two ways to speed up your computer we've rarely mentioned. Here are two things you can do in less than ten minutes that will help you speed up your computer.

1. Get rid of all those desktop icons

Come on, admit it, your desktop is covered with icons isn't it? Did you know that having a desktop full of icons can slow down your computer - especially when it comes to starting Windows. And no, creating a folder and moving all those icons into a folder on your desktop won't fix anything - but it will make your desktop neater. Pin your most used programs to your taskbar or start menu. And remove the rest of those icons from your desktop. Remember - deleting the icons from your desktop does not remove the program or alter it in any way. Once your desktop is clear and you've pinned your most often used programs to your taskbar or start menu, use the start menu search to launch other programs you don't use as often. The start menu search is the fastest way to launch a program. If you need to launch Notepad for example - type Notepad in your start menu search. A second or two later it's icon appears at the top of the menu. Just click it and Notepad will open.

To pin a program to the taskbar, right click the program's icon and choose "Pin to taskbar". Do the same to pin a program to the start menu, just choose, "Pin to Start Menu".

2. Go for performance instead of eye candy

Do you need fancy Aeroglass toolbars and program Windows? Do you need sliding menus and menu animations? Do you really need all that eye candy? If you want the fastest system performance you can get with your current configuration - and you don't mind your Windows 7 looking more like Windows 98 - you can get an extra boost by turning off all (most) of Windows 7's visual effects -- and use all that extra memory you'll save to run applications and not fancy toolbars or menu animations.

Here's how to do it:

Click your start button and then type "System" (without the quotes) in your start menu search. When System appears at the top, click it. When the System dialog opens click "Advanced system settings" (in the left pane). Click the Advanced tab in the System properties dialog, then click "Setting" under "Performance"

Cloudeight InfoAve

Most likely your computer's performance settings are the same as those in the screen shot below - "Let Windows choose what's best for my computer."

Cloudeight InfoAve

I've seen hundreds of computers (thanks to your fantastic response to Cloudeight Direct Computer Care) and no matter how much RAM or how little RAM, no matter what kind of processor or hardware a computer has, Windows always opts to make your computer look pretty - sometimes at the expense of performance. But if you're looking to increase your computer's performance and you're willing to give up the eye candy, check the box next to "Adjust for best performance" and then click "Apply" and "OK". You'll be visually shocked when all the eye candy disappears, but you may be please by the extra pep your system has when you free up those resources that were used to make things pretty and use them to run programs instead.

If you have a powerful system -- say a quad-core processor, 4GB or more of RAM and a substantial graphic card, you probably won't notice much difference. But if you're running on 4GB or less of RAM and don't have a quad-core processor or a fancy graphics card, you'll certainly notice the extra pep in your computer's step.


Why Does Almost Everything You Download Have Hidden Software in It?
All Windows users

What really makes us angry is when we download software to test and we find toolbars and other garbage bundled with it. It's becoming pandemic across the web. And you're probably wondering why this is so. It's easy. It's all about the money.

Over the years we've turned down dozens of offers to bundle toolbars and other worthless software with our downloads. We've refused every single offer - and consequently turned down a lot of money. In the heyday of email stationery (2001-2004) we were averaging over 10,000 downloads per day. At Christmastime it wasn't unusual for us to hit 50,000 downloads a day. We had offers from several different companies to bundle a toolbar or some other software program with our stationery downloads. We were offered from 50 cents to $1.00 a download. You do the math. We could have made hundreds of thousands of dollars – but we turned then all down rather than violate the trust of our subscribers and site visitors. Perhaps we were stupid. But we did what we felt was right for us.

This week we received another offer to bundle software with our downloads. This time we thought we'd show you how bundling works and why there is so much of it. It's all about the money and there are very few companies offering free software who can turn down this kind of money. Maybe they're not a stupid as we are?

Below is a copy of an email we got from a man named Jay from a company called Install Monetizer. He wanted to pay us to bundle the AOL toolbar with our downloads. Other than some personal information, email addresses and phone numbers, this the email exchange between Jay from Install Monetizer Corporation and TC & EB from Cloudeight:

Subject: AOL Toolbar Partnership
Date: Wed, 14 Mar 2012 11:03:52 +0000
From: "Jay S" /// installmonetizercorp.com

Hi,

Hope you are doing great!

AOL is looking for partners to distribute its toolbar.

I wanted to see if you would be interested in bundling AOL Toolbar into your software.

AOL pays per install.

When are you free to jump on a quick skype chat? My Skype id: (Redacted)

I want to go over the rates and the program in detail.

Thanks!

Jay
InstallMonetizer
Phone: XXXXXXXXXX

This was the answer we sent back to him:

From: TC
To: xxxxxxxx//installmonetizer.com
Sent: Wednesday, March 14, 2012 7:07 PM
Subject: Re: AOL Toolbar Partnership

Hi Jay,

We are not interested in bundling software and violating our visitor's and subscriber's trust. We don't believe in putting garbage on people's computer they don't want and don't need.

We find it rather odd that some of these software bundlers like yours seem to have as their purpose installing software that people otherwise wouldn't install. If people wanted it they'd install it. I cannot imagine why anyone would use an "AOL Toolbar". Does AOL even have any customers anymore.

Here's something you can take back to AOL from us: If your toolbar is something people want, then you should make it available to them outside of a software bundle. Apparently nobody wants this toolbar or you wouldn't be paying companies into tricking people into installing it.

We're not interested in breaking our visitor's and subscribers trust by tricking them into installing programs they don't need and probably don't want. When people come to our site to download our software, that's what the get — our software. They don't get a bundle of things they don't want. If the software you're bundling was desirable enough, they wouldn't be bundling it with software that people do want.

We're not going to trick anyone into installing anything. When people download a program they should get only the program they are downloading – not a bunch of other things.

Thanks– but no thanks.

TC & EB
Cloudeight Internet


Captain Optimizer


THIS WEEK'S FREEWARE PICK

streamWriter
Internet Radio and MP3 Recorder
Works with Windows XP, Vista, Seven, Windows 8 (32bit/64bit)
Approx 2MB

It's been another hectic week here at in the dank dark dungeon in the basement of EB's mansion. There isn't much to smile about. Eating stale bread and working 22 hours a day does not give me much time for relaxing or even sleeping. But such is my fate.

If you promise not to tell EB, I'll let you in on a little secret: I've found a great freeware program that lets me to listen to Internet radio stations - and record all the songs I want. Plus I can save them as MP3s. If she's only buy me some new earbuds for the iPod I don't have. Anyway if she found out I was listening to all my favorite songs while I am working -- why, why, why, who knows what she might do? Who knows what evil that woman is capable of? Only the Shadow knows. So please don't tell her about this program OK? She'll find out about it eventually and make me uninstall it from my computer -- but she won't know I've recorded 1721 songs and saved them on a flash drive -- so when she discovers that I'm being entertained by Hall & Oates and makes me remove streamWriter from my computer - I'll still have almost 2000 songs to listen to! Assuming she doesn't find that flash drive of course!

Fortunately for you, the program's author is quite thrifty with words. So before I get caught listening to Internet radio and recording my favorite songs with streamWriter --- I'm going to bring the author in to say a little about streamWriter -- while he's telling you about his program, I'm going to find a place to hide this flash drive:

"streamWriter is a free application for windows that records music broadcasted by internet-radiostations.

Features

Record as many streams as you want at the same time (MP3/AAC)
Automatically record a wishlist's song when it's playing on a stream
Player for streams and recorded files
Track splitting with silence detection
Function for manual cutting of saved titles
Tracks are named by a given pattern
Short songs (ads) can be skipped
Writing of tags to recorded files
Script-based postprocessing
Applying of effects to recorded songs (SoX)
Integration of different audio encoders
Scheduled recordings
Stream browser
Multilingual (English/German)
Can be installed or used in portable mode
...and much more! "

It's a great program - no adware, spyware or bundled software. And I've really enjoyed it while I have had it. Unfortunately here comes EB and she's got her broom. No she's not flying on it right now - she's getting ready to beat me with it. I have to hide.

But before I do, I want to tell you that streamWriter makes it so simple to find your favorite genre of music. And it's very easy to record any or all the songs you hear.

Cloudeight InfoAve


I have to go now. You have to go to http://streamwriter.org/en/ and get this best little Internet Radio and recorder you've ever used. It's so good that we've made it a Cloudeight Freeware Pick. Go grab it and spend the rest of the day grabbing some tunes.

If you don't speak Dutch, listen up! When you install the program it gives you a choice of Dutch or English. If you speak English more than Dutch I suggest you select English :-)

Ouch! That hurts EB!

"In the jungle the mighty jungle...the lion sleeps tonight!"

Do you have a freeware program you love? Tell us about it!


This week's essay

Dying in the Rain

It's a beautiful and warm spring day, although by the calendar, it is still winter. The trees remain devoid of leaves, and most of the spring flowers are but nascent green shoots. The calendar tells me it's still winter, but my heart and my spirit tell me it's spring and so does the sunshine that seems more at ease today, less slanted, less strained and brighter and more beautiful than it was just a few days ago.

Spring in my part of the country rarely lives up my hopes for it, and perhaps this spring, when it does officially arrive, won't live up to them either. But I'll not waste my time on this lovely spring day worrying about what the official spring may bring.

Remarkable days like these remind me that too many people worry too much about what tomorrow will bring and in so doing they ruin today. No one knows or can know what tomorrow will bring. We cannot even foresee events that await us in our future – not even a few short minutes from now. That's a good thing and there is a really good reason the future hides its face from us.

Read the rest of this essay here.


Our Information Avenue Web Site

The best of our tips and tricks, freeware picks and more are now online! You can leave your comments, make suggestions, and give us your feedback on our new interactive Information Avenue Web site. As of today there are 288 freeware picks, 773 computer tips and tricks, and a lot more information on our new Information Avenue web site. And we add more tips, tricks, freeware picks, featured articles and more - every day! You'll find our new site-search feature helps you find the information you want - instantly! Give it a try. We think you'll find our new InfoAve site a great place to go if you're looking for past freeware picks, tips and tricks or other computer information. Just type what you're looking for in the site search and if we've got it, you'll find it. It's easy and it's very fast. Please come visit our Information Avenue Web site. We're sure you'll find something you can use every time you visit. We update that page every day. And you can leave your comments after any article.

And you can get new tips, tricks, freeware picks, and more each day via email - subscribe to our FREE InfoAve Daily newsletter. It's free and it's sent every evening around 7:00 P.M. Eastern time (USA).


Reimage and Cloudeight
Wait! Don't reinstall Windows! Read this first!

Until now, if you're computer had corrupted or damaged Windows system files, there was only one way to repair the damage: reinstall Windows. But that means if you don't have your files backed up (and you should, you know) - you're going to lose everything, not to mention all the personalization and settings changes you've made. It's a hassle to reinstall Windows; it means hours or days - or even weeks - trying to get your computer back to the way you want it. Try Reimage right now!

But now you don't have to resort to reinstalling Windows - you can choose to use Reimage. Reimage keeps an huge inventory of Windows system files to replace or repair any missing or corrupted files on your Windows XP, Windows Vista or Windows 7 computer. And with a money-back guarantee, you've got nothing to lose but the aggravation of installing Windows. If your computer is at the point where you're seriously consider reinstalling Windows - stop. Try Reimage first. We think you'll be glad your did! Get more information and or try Reimage right now.

Reimage can replace and repair critical Windows system files and save you from the hassle of reinstalling Windows.

Try Reimage right now!


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Thanks again for subscribing to Information Avenue Free Edition.

Have a nice weekend.

Best wishes,

Eightball & Thundercloud
Cloudeight Information Avenue Free Edition - Issue #529
March 17, 2012

Questions? Comments? Suggestions? We're always glad to hear from you!

Cloudeight Direct

Cloudeight Direct Computer Care:
We make fixing your computer fun -- while we get the job done!
Your satisfaction is guaranteed or we'll give you your money back.

Get more information about our Cloudeight Direct Computer Care service here.

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PO BOX 73
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All content is copyright ©2012 by Cloudeight Internet, LLC.

 

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